Frequently Asked Questions

Got questions? We've got answers. Can't find what you're looking for? Contact us.

Getting Started

It's really just 3 steps: 1) Click "Start Free Trial" 2) Enter your email and create a password 3) Start using it! No credit card required for the trial.

Yes! 30 days, no credit card required. Try all features before you commit to a paid plan.

Honestly? 5 minutes. Add your clinic name, set your working hours, and you're ready to start booking appointments.

If you can use WhatsApp, you're good. We designed it to be as simple as possible.

Features & Functionality

Yes! The Professional plan supports up to 5 practitioners, and Enterprise supports unlimited. Each practitioner gets their own schedule and login.

Absolutely! Works perfectly on phones, tablets, and computers. Same simple interface everywhere. No app to download.

Yes! Set default durations (15/30/45/60 minutes) and customize each appointment as needed. Perfect for consultations of different lengths.

Currently, you can send reminders manually via WhatsApp or phone. Automatic SMS/WhatsApp reminders are coming soon in a future update.

Pricing & Billing

Credit/Debit cards, UPI, Bank transfer, and PayPal. Choose what works best for you.

Yes! Upgrade or downgrade anytime. Billing is prorated automatically. No penalties.

Nope! The price you see is the price you pay. No setup fees, no hidden charges.

Yes! 30-day money-back guarantee. If you're not satisfied, we'll refund you. No questions asked.

Data & Security

Your data is stored securely on Firebase Cloud (Google's infrastructure) with automatic backups and 99.9% uptime guarantee.

Yes! We follow HIPAA guidelines for data handling and use bank-level encryption (SSL) for all data transmission.

Yes! Professional and Enterprise plans can export data to CSV format. Your data is always yours.

Automatic daily backups. Your data is safe even if something goes wrong. We take data security seriously.

Technical Support

Email support for all plans. Professional and Enterprise get priority support. Enterprise also gets phone/WhatsApp support.

Monday to Friday, 9 AM - 6 PM IST. Email support is monitored 24/7 for urgent issues.

Video tutorials for all plans. Professional and Enterprise plans get live training sessions. But honestly, it's so simple you probably won't need it!

Yes! Comprehensive user manual with screenshots and step-by-step guides. Access it anytime from your dashboard.

Still Have Questions?

We're here to help! Contact our friendly support team.

Contact Support